Refund Policy
Privacy Policy
Last updated: November 2026
DigiShop respects your privacy. This page explains what information we collect, why we collect it and how we use it.
Information we collect
- Your details: your name and WhatsApp number when you place an order or log in.
- Order details: the products you buy, the amount paid and the payment status.
- Basic technical data: your IP address, browser type and pages you visit, to keep the site secure and working.
We do not see or store your UPI ID, card number or bank details. These are handled directly by the payment gateway.
How we use your information
- To process your order and deliver your product.
- To send you a login OTP and your purchase details on WhatsApp.
- To send a reminder or offer on WhatsApp if you leave a checkout unfinished. You can stop these messages at any time by replying STOP.
- To prevent fraud and to improve our store.
- To measure how our advertising works.
Who we share information with
We share only what is needed with these service providers:
- Payment gateways: to process your payment securely.
- WhatsApp messaging provider: to send OTPs, order messages and reminders.
- Meta (Facebook and Instagram): through the Meta Pixel and Conversions API, to measure ads and show relevant offers. Your phone number and name are encrypted (hashed) before they are shared.
We do not sell your personal information.
Cookies and tracking
We use cookies and similar technology to keep you logged in, remember your cart and measure advertising. You can block cookies in your browser settings, but some parts of the site may not work properly.
How long we keep your information
We keep your order and account information for as long as needed to provide your purchases, support you and meet legal requirements.
Your choices
- Reply STOP to any WhatsApp offer message to stop receiving offers.
- Ask us to correct or delete your information by messaging us on WhatsApp. We will help unless we are required to keep it by law.
Security
We take reasonable steps to protect your information. No website can promise complete security, so please keep your phone and OTPs private.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
Contact
Sk Ali Asgar, DigiShop
WhatsApp: +91 62954 29762