Privacy Policy
Refund Policy
Last updated: November 2026
DigiShop sells digital products that are delivered instantly after payment. Because a digital file cannot be returned once it is downloaded, we generally do not offer refunds. We still want you to be happy, so please read the cases below.
When we will replace your file or refund you
- The file is damaged or does not open.
- The product is clearly different from its description on the product page.
- You were charged but did not receive access to your product.
- You were charged more than once for the same order.
When we cannot refund
- You changed your mind after downloading the product.
- You bought the wrong product by mistake and have already downloaded it.
- The product does not work because your device or software does not meet the requirements listed on the product page.
How to request help
Message us on WhatsApp at +91 62954 29762 within 48 hours of your purchase. Please send your order ID and a short description of the problem. A screenshot helps us fix it faster.
How refunds are paid
If a refund is approved, it is sent to the same payment method you used, usually within 5 to 7 working days. The exact time depends on your bank or payment app.
Payment deducted but no access
Payments are verified automatically and this can take a few minutes. If you still do not see your product after 30 minutes, contact us with your order ID.
Contact
Sk Ali Asgar, DigiShop
WhatsApp: +91 62954 29762